Call us now on 0191 300 7000

Bill Validation & Recovery

We ensure that customers understands their ongoing bills and what they are paying is correct, through:

  • VAT Audits – to ensure the right VAT rate is being charged
  • KVA Analysis – to avoid any over payments due to the wrong level of KVA (capacity charge) being set
  • Consumption data reporting and analysis
  • Ongoing bill analysis – and ensuring that all the none energy charges that make up circa 50% of the bill are correct

The recovery of over payments

We also operate a highly efficient recovery service to facilitate the query and dispute management process, across the energy supply base, going back up to 6 years.

Business Energy Made Simple